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Ticket Scam Resource Center - Not Everything is a Scam
This site is primarily concerned with individual consumers who lost money in a
fraudulent deal for tickets, either because you couldn't enter a venue or could
not view the event from the expected seats or area. If you got your money back,
you are not the victim of a scam, although maybe someone else was.
TicketMaster is not, in itself, a scam. TicketMaster fees are only paid by
those who actually acquire tickets, and the fees are stated up front, and they
are not illegal. Pay the fees or don't, but you do have that choice. I am
unaware of a single incident of a TicketMaster customer who paid money to
TicketMaster but was not able to attend the event through the fault of
TicketMaster. There may be cases where tickets were somehow unusable, but those
customers were refunded. Yes, sometimes TicketMaster's web site crashes, and
sometimes your credit card is rejected, but these are not scams that cost you
money, and they're not covered on this site.
Your favorite artists/teams, local venues, and ticketing services are in
business to make money. They provide products and services to consumers. If an
artist can retain fans by pretending he's a blue collar man of the people, then
he'll do that. Just recognize that that's part of the product. We can't all get
front row seats for every show, but that doesn't mean that a scam occurred.
That's not to say that there isn't illegal fraud. See the links page of this
site for information. In some cases, some fans are not able to acquire tickets
because an artist, venue, or ticketing service illegally redirects tickets to
brokers, VIPs, etc. This is a problem, and there are links to articles on this
site referring especially to state actions (USA) against ticketing misbehavior.